Jun 26 2015

PayPal Can Do What?!

By Bob Hooper for Island Eye News


So we all have a PayPal account to buy all those wonderful things on the internet. They grab you and it’s the perfect object that fits in your home or office, and PayPal is the easiest way to buy it. It’s all wonderful and so easy with eBay to just click and buy that item.

Ah, but PayPal will be separated later this summer from eBay and when it leaves it will take with it a little known caveat from eBay. I pulled this from the stuff we always say “yes” to when agreeing to use a service, specifically PayPal in this case: “You consent to receive autodialed or prerecorded calls and text messages from PayPal at any telephone number that you have provided us or that we have otherwise obtained… (PayPal) may share your phone numbers with our Affiliates or with our service providers, such as billing or collections companies, who we have contracted with to assist us in pursuing our rights.” Well exactly what does that mean?

Hmmm…it’s pretty simple, if you give them a number or if they can figure out another number by any means, they can robo-call, real call, and text you to get money or just to advertise crap. It doesn’t really matter and the worst part is there is no way short of terminating the service to stop it. Either you quit PayPal or they can do this because you have “agreed” to it.

Some consumers’ rights groups, including those on either side of the political aisle, have jumped on this and are doing some serious work behind the scenes, but as of now it’s still valid. So with no “opt-out” for this I would caution using the service. Personally, for now, I still use them but I would not store any money there. PayPal can charge a “fee” to refund (what an oxymoron in this case) your own money to a checking account.

I am considering other alternatives for online purchases and reluctantly becoming aware that I must actually read those dang things you agree to before using a service. Sadly, the option is to not participate if you do not agree. In the meantime, a credit card may be the way, at least you have recourse with them.

It seems that the small print is out to get us again; or rather this company is. The bigger lesson is that online companies are adding more and more to the statement you have to agree to before using their product.

You still have the choice to disagree, but then you cannot use the product or service you’re being offered. At least read and be aware of what you are agreeing to.

As always if you have questions or need help you can call or email me, Rent A Bob at 843.822.7794 or email at rentabob@live.com.

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